Spinbet Privacy Policy

This page explains how Spinbet collects, uses, stores, and shares personal data. Spinbet is operated by Oceanus Mysteria SRL and licensed by the Tobique Gaming Commission under licence number 0000079. By using Spinbet, users acknowledge that their personal data will be processed in accordance with this policy.

Content
Types of Information Collected
Personal Data
Legal Basis for Processing
Data Sharing and Third Parties
Data Retention Policy
Cookies and Tracking Technologies
Data Security Measures
User Rights and Data Access
Privacy-Related Contact Information
FAQ

Types of Information Collected

Spinbet collects both personal data and technical data in the course of providing its services.

The table below outlines the categories of data collected:

Data Category

Examples

Purpose

Identity Data

Full name, date of birth, username

Account registration, age verification

Contact Data

Email address, mobile number, residential address

Account management, communications

Verification Data

Government-issued ID, passport, driver's licence

KYC compliance, identity verification

Financial Data

Payment method details, transaction history

Deposits, withdrawals, fraud prevention

Technical Data

IP address, device type, browser type, session data

Platform security, service delivery

Behavioural Data

Login history, gaming activity, session duration

Responsible gambling monitoring, compliance

Communications Data

Support queries, live chat transcripts

Customer support, dispute resolution

Personal Data

Spinbet processes personal data for specific, documented purposes.

The primary purposes for which personal data is processed include:

  • Creating and managing user accounts
  • Verifying user identity and age in accordance with licensing obligations
  • Processing deposits and withdrawals
  • Detecting and preventing fraud and money laundering
  • Meeting obligations imposed by the Tobique Gaming Commission
  • Providing customer support services
  • Administering responsible gambling tools

Spinbet processes personal data on the following grounds.

  1. Contractual necessity: Processing is required to fulfil the agreement with the user upon registration.
  2. Legal obligation: Processing is necessary to comply with KYC and anti-money laundering obligations.
  3. Legitimate interests: Spinbet may process data for fraud prevention and platform security.
  4. Consent: Users retain the right to withdraw consent at any time by contacting Spinbet.

Data Sharing and Third Parties

Spinbet does not sell personal data. Data may be shared with the following categories of recipients:

  1. Payment providers: To process deposits and withdrawals
  2. Identity verification partners: To conduct KYC checks
  3. Regulatory authorities: Including the Tobique Gaming Commission, where required by law
  4. Security and fraud prevention services: To protect the platform and its users

Data Retention Policy

Spinbet retains personal data only for as long as necessary or as required by applicable law. Once the retention period has expired, data is securely deleted or anonymised.

Cookies and Tracking Technologies

Spinbet uses cookies to operate the platform effectively. The types of cookies used include:

  1. Essential cookies: Required for the platform to function correctly
  2. Analytical cookies: Used to understand how users interact with the platform
  3. Preference cookies: Used to remember user settings across sessions

Data Security Measures

Spinbet applies technical and organisational measures to protect personal data, including SSL encryption and access controls.

User Rights and Data Access

Users may have certain rights in relation to their personal data. Rights that may be available include:

  1. Right of access: Request a copy of personal data held
  2. Right to correction: Request that inaccurate data be corrected
  3. Right to deletion: Request deletion where data is no longer necessary
  4. Right to object: Object to processing carried out on the basis of legitimate interests

To exercise any of these rights, users should contact the data protection team below.

Users with questions about this policy should contact Spinbet's data protection team.

Email: [email protected]

General Support: [email protected]

FAQ

What personal information does Spinbet collect when I register an account?

During registration, Spinbet collects full name, date of birth, username, email address, and residential address.

Does Spinbet share my personal data with third parties?

Spinbet shares data with payment providers, verification partners, and regulatory authorities where legally required.

How can I request access to or deletion of my personal data?

Submit a written request to the Spinbet data protection team at the email address listed in the contact section above.